It’s been a year since Walmart has decided to discontinue layaway, allowing consumers to pay installments over time for the goods they want. It seems that other methods could have been used like Bill Me Later or other service offerings which would have provided similar options and improved the customer experience. Would they have predicted back then, that consumer advocates and news sites would still be writing about it? As the holidays get closer, it seems that there will be more to come. (continue reading…)