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	<title>Variable Markup &#187; experience</title>
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	<link>http://www.variablemarkup.com</link>
	<description>Retail Software Blog - Improving customer experience through technology</description>
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		<title>Bestbuy.com gets a C+ for their holiday widget strategy</title>
		<link>http://www.variablemarkup.com/2007/12/19/bestbuycom-gets-a-c-for-their-holiday-widget-strategy/</link>
		<comments>http://www.variablemarkup.com/2007/12/19/bestbuycom-gets-a-c-for-their-holiday-widget-strategy/#comments</comments>
		<pubDate>Thu, 20 Dec 2007 04:47:33 +0000</pubDate>
		<dc:creator>Michael Julson</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Ecommerce]]></category>
		<category><![CDATA[Retail]]></category>
		<category><![CDATA[Viral Marketing]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[holiday season]]></category>
		<category><![CDATA[maps]]></category>
		<category><![CDATA[store locator]]></category>
		<category><![CDATA[widgets]]></category>
		<category><![CDATA[wishlist]]></category>
		<category><![CDATA[yahoo]]></category>

		<guid isPermaLink="false">http://www.variablemarkup.com/2007/12/19/bestbuycom-gets-a-c-for-their-holiday-widget-strategy/</guid>
		<description><![CDATA[I&#8217;m giving Bestbuy.com a C+ for their holiday widget strategy this holiday season.  They provided two widgets, one in the<a href="http://www.variablemarkup.com/2007/12/19/bestbuycom-gets-a-c-for-their-holiday-widget-strategy/" class="searchmore">Read the Rest...</a><div class="clr"></div>]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m giving Bestbuy.com a C+ for their holiday widget strategy this holiday season.  They provided two widgets, one in the form of <a target="_blank" href="http://widgets.yahoo.com/">Yahoo Widgets for your desktop</a> and the second for <a target="_blank" href="http://www.google.com/ig">igoogle</a>.  Both are identical in look and functionality.  The visual design was well done, although the functionality came up short IMO.  Details below.</p>
<p><img src="http://www.variablemarkup.com/wp-content/uploads/2007/12/bestbuy_widget_1.jpg" alt="bestbuy_widget_1.jpg" /></p>
<p>This is the first view of the widget which allows you to add holidays that you are planning for.  I added Christmas and Valentines day.  It then also allows you to take notes for each of the holidays you have added to your list.<br />
<span id="more-85"></span></p>
<p>Some of the things I would have liked to have seen here:</p>
<ul>
<li>Selection of holidays that I can add with one click. </li>
<li>In Context highlighting in the notes, so when I type in a note like  &#8221;find Wii for Christmas&#8221;, it would automatically hyperlink the Wii or other known keywords to landing pages or the item itself. </li>
<li>Countdown to the next holiday date as well as countdown to the important days for ordering such as last day to order with standard shipping. </li>
</ul>
<p><img src="http://www.variablemarkup.com/wp-content/uploads/2007/12/bestbuy_widget_2.jpg" alt="bestbuy_widget_2.jpg" /></p>
<p>The second view is called Experiences.  This one didn&#8217;t add much to the experience unfortunately.  It provided a few major categories of experiences you could have, with a few items in each that jump to the item on the web.  I would have liked to see the capability to add some profile information to the widget for my wife and kids including age and interests and it would provide back intelligent ideas.  I didn&#8217;t see much method to the madness here except what they wanted to promote. </p>
<p><img src="http://www.variablemarkup.com/wp-content/uploads/2007/12/bestbuy_widget_3.jpg" alt="Bestbuy widget with map" /></p>
<p>The third tab is &#8220;Week&#8217;s Picks&#8221;.  Oddly though it defaults to a map icon.   Clicking on the map icon prompts for your zip and it then launches the store locator in a browser window.   This was useful as a shortcut, but it&#8217;s not something I would use over and over.  Selecting a category on the left brought up promoted items in that category that linked to the item page on the web. </p>
<p>To make this really useful:</p>
<ul>
<li>It would have been great to be able to add in my own wishlist of items and have it figure out what store had all or most of the items in stock. </li>
<li>Further on that train of thought, I could add an item like a Wii, and an alarm would go off letting me know the moment a shipment of Wii&#8217;s were coming in. </li>
<li>Last, with the wishlist, I would have liked to be able to set other alarms for when products go more than x% off or for $y price or below.   I think this information coming back into the merchandising team would be really interesting as you could analyze for the hot products and at what price points people were looking to obtain them for.    Almost a soft commit Priceline for retail products. </li>
</ul>
<p><img src="http://www.variablemarkup.com/wp-content/uploads/2007/12/bestbuy_widget_4.jpg" alt="BestBuy widget with search" /></p>
<p>Last is a standard search of their Internet site.   Nothing special.</p>
<p><img src="http://www.variablemarkup.com/wp-content/uploads/2007/12/bestbuy_widget_5_google.jpg" alt="bestbuy widget in igoogle" /></p>
<p>This is the igoogle widget.  Same look and feel, but in your browser.</p>
<p><img src="http://www.variablemarkup.com/wp-content/uploads/2007/12/bestbuy_widget_6_uhoh.jpg" alt="bestbuy uhoh button" /></p>
<p>The uh-oh button was a great idea and reminded me of Friendlyware in the early 80&#8242;s with the bosskey that would escape out of a game to a screen that looked like work.  Unfortunately, Bestbuy&#8217;s implementation was just an exe that you put on your desktop forcing you to minimize/move your browser so you could find the icon and launch it.  I would suspect that most people that downloaded and tried it, had no idea what they were supposed to do with it.  A better implementation would have been in the webpage itself and when clicked it have taken the consumer to another page that looked like real work.  A whole ad campaign could have been made out this and would have appealed to many of the techies around. </p>
<p>Overall it was a good effort, but it could have been a real driver of loyalty if implemented further with functionality that provided more value. </p>
<p><a target="_blank" href="http://blog.spacedoghouse.com/?p=3">Spacedog</a> and <a target="_blank" href="http://www.avenuea-razorfish.com/index.htm">Avenue A/Razorfish</a> built the front &amp; backend.  You can download the widgets at <a target="_blank" href="http://www.bestbuy.com/widgets?ob=true">Bestbuy.com</a>.</p>
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		<item>
		<title>The SEO Secrets Most Agencies Won&#8217;t Reveal</title>
		<link>http://www.variablemarkup.com/2007/09/19/the-seo-secrets-most-agencies-wont-reveal/</link>
		<comments>http://www.variablemarkup.com/2007/09/19/the-seo-secrets-most-agencies-wont-reveal/#comments</comments>
		<pubDate>Thu, 20 Sep 2007 00:19:38 +0000</pubDate>
		<dc:creator>Michael Julson</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[link building]]></category>
		<category><![CDATA[Search]]></category>
		<category><![CDATA[seo]]></category>

		<guid isPermaLink="false">http://www.variablemarkup.com/2007/09/19/the-seo-secrets-most-agencies-wont-reveal/</guid>
		<description><![CDATA[By far, the best tactical oriented presentation I saw at shop.org was the Advanced Search: Part Art, Part Science &#8211;<a href="http://www.variablemarkup.com/2007/09/19/the-seo-secrets-most-agencies-wont-reveal/" class="searchmore">Read the Rest...</a><div class="clr"></div>]]></description>
			<content:encoded><![CDATA[<p>By far, the best tactical oriented presentation I saw at shop.org was the Advanced Search: Part Art, Part Science &#8211; The SEO Secrets Most Agencies Won&#8217;t Reveal given primarily by Stephan Spencer, President of <a target="_blank" href="http://www.netconcepts.com/">Netconcepts</a> with the help of Elaine Wu of Victoria’s Secret, and Steve Spangler of <a target="_blank" href="http://SteveSpanglerScience.com">SteveSpanglerScience.com</a>.  Stephan walked through the presentation sharing tools and tactics for improving ranking on organic search sites.  The tools and tactics were broken up into 3 main areas, Technical Optimization, Content Optimization, and Link Building.  Below are the ones I thought were most interesting.</p>
<p><span id="more-42"></span>Grouped Google Results:  On Google you&#8217;ll often see that there are grouped results when it&#8217;s two links from the same domain.  The interesting thing to note is that the secondary link in the grouping is not neccesarily ranked at that position in the search results.  It could really be the 9th or 10th position on the page but its moved up by google to improve the search experience.  As an example, if the search results come back for a keyword you are interested in and has the first link going to somesite1, the second link going to somesite2, third link which is indented also going to somesite2, and then the following 7 links going to various other sites. </p>
<p>A tactic here is to search google with the keyword and append &amp;num=9 or append &amp;num=8 which will only show 9 or 8 results per page respectively.  Do this until you see the second link dissappear and that will tell you want position that link should have come in at. </p>
<p>Once you know this, you can specifically optimize your page or some one elses page that is ranked one or two lower to get above them and basically kick it off the page. </p>
<p>Essential Tools:  Another informative part of the presentation was the tools he uses and recommends for optimizing your site. </p>
<p><a target="_blank" href="http://siteexplorer.search.yahoo.com">http://siteexplorer.search.yahoo.com</a><br />
<a target="_blank" href="http://www.netconcepts.com/productcheck/">http://www.netconcepts.com/productcheck/</a></p>
<p>Keyword Research:</p>
<p><a target="_blank" href="http://www.keyworddiscovery.com/">KeywordDiscovery</a>, <a target="_blank" href="http://www.spyfu.com/">Spyfu</a>, <a target="_blank" href="http://www.wordtracker.com/">WordTracker</a>, <a target="_blank" href="http://www.google.com/trends">Google Trends</a>, <a target="_blank" href="http://www.googspy.com/">Googspy</a>, <a target="_blank" href="http://www.seosleuth.com/site/">SEOSleuth</a>.  </p>
<p>Keyword Density/Prominence:</p>
<p><a href="http://ranks.nl/">http://ranks.nl/</a></p>
<p>To learn more, I definitely recommend you check out Stephans website and blog as he is a well respected authority on the subject. </p>
]]></content:encoded>
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