Posted in Ecommerce on Sep 9th, 2007
I’m going to be attending the Shop.org Annual Summit on Sept 17-19th particpating in the online and multichannel event. If you are going as well, drop me a note and we can connect for a drink, my treat, after the sessions.
Nikki Baird of Retail Systems Research has written a great article about implementing buy online & pick up in store in their weekly column Retail Paradox. She talks about the ROI potential and if it is necessary for retailers to implement these capabilities.
“Is buy online/pick-up in the store (BOL/PUIS from here on out) the cross-channel [...]
Avinash Kaushik worked at Intuit as the Director of Web Research & Analytics on their 60+ web properties and is currently an independent consultant working for companies like Google. He is the author of a recently released book called Web Analytics: An Hour A Day.
I recently had the opportunity to talk with Avinash about retailers [...]
Posted in Ecommerce on Aug 27th, 2007
This video has some incredible image resizing techniques. Once available in tools like Photoshop or perhaps more interesting inside browsers realtime, this could have a large impact on ecommerce sites broadly. One of the limitations of design related to websites has been that you can resize and shift areas of a page, but doing so [...]
Posted in Ecommerce on Aug 10th, 2007
Seth Godin brings up a couple good points in his blog about shipping and handling and how it’s influencing buyers and their loyalty.
I completely agree with his points and add that retailers like Amazon need to be careful of how they treat the fulfillment of free shipping orders. One of the things that Amazon does [...]
