Analytics

Tracking offline conversions & Google’s improved Flash indexing

I came across these two blog posts and thought they were worth sharing. 

Avinash Kaushik wrote a great post about tracking offline conversions at Tracking Offline Conversions: Hope, Seven Best Practices, Bonus Tips.  I interviewed Avinash last year about his book in this post – Q&A with Avinash Kaushik, Author of Web Analytics: An Hour A Day.

 

On Google’s Webmaster Central Blog, they talk about their latest improvements in indexing Flash content in Improved Flash indexing.   I still wouldn’t use a great deal of Flash for an e-commerce site, but it’s good to know that they are making progress on improving this area.


Google Checkout Trends, useful for merchandising?

Google just release Google Checkout Trends.   Similar in nature to Google Trends where you can compare the popularity of search terms, here Google is allowing you to compare sales of products or brands that were paid for through Google Checkout. 

After playing with it a bit, I started to think about how it might be used by retailers for useful information.  One of the clear ways may be to look at two brands like I’ve done in the screenshot below.  Comparing shoes from the brands Sebago and Rockport, show they are fairly even in their success overall, but show very different peaks and valleys.   I think it would be interesting to compare Google’s results to your own sales metrics and see how they differ.

goog_checkout_trends2.jpg

When checking it out, be sure to zoom in on specific time frames and price points.  You can start to see patterns of how the products do at various points.   

Merchandisers will have to keep in mind that this sales data is only for online transactions and those that went through Google Checkout, which is an extremely small portion of online sales at the moment.  Never the less, it can still show interesting trends. 

One of the disappointing things that makes this less useful is that Google only shows top tier items so trying to compare products


Bestbuy.com gets a C+ for their holiday widget strategy

I’m giving Bestbuy.com a C+ for their holiday widget strategy this holiday season.  They provided two widgets, one in the form of Yahoo Widgets for your desktop and the second for igoogle.  Both are identical in look and functionality.  The visual design was well done, although the functionality came up short IMO.  Details below.

bestbuy_widget_1.jpg

This is the first view of the widget which allows you to add holidays that you are planning for.  I added Christmas and Valentines day.  It then also allows you to take notes for each of the holidays you have added to your list.
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Mashup App for Tracking Top Ecommerce Sites for Design Analysis & Best Practices

I haven’t been writing much over the past couple weeks because I’ve been focused on developing a new mashup app that will track the top 500+ ecommerce sites on the web.    Trying to keep up with what the top companies are doing is always a difficult and time consuming task so I decided to pull information together in one place.   I’ve written a few spiders as well as some mashup code with Compete, ZoomInfo, and Google API’s to build a dossier on each of the best sites. 

Please check out The Top Ecommerce Sites and let me know what you think. 

Currently I’m tracking on each site:

  • Snapshots of the home page
  • Google Page Rank
  • Backlinks from major search engines
  • Traffic via Compete
  • Company data from ZoomInfo
  • Types of technology used and sizes (i.e. html, images, flash, javascript)
  • User submitted comments and reviews
  • 1-5 Star ratings submitted by users
  • References in the Blogosphere
  • Google News

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Techniques for Offline Conversion Tracking

Christine Churchill posted the article Offline Conversion Tracking: The Missing Metric over at Search Engine Land and talks about methods for tracking offline conversion.  Definitely work a look.


What happens in Vegas is blogged about – shop.org

shop.org in underway and it’s grown 10x in the last 6 years.  6 Years ago, shop.org had about 200 attendees and for 2007 the unofficial attendee number is about 2000 consisting of about 500 retail organizations with a 70% larger exhibit hall than last year.  The show is focusing on 4 main areas that were requested by its membership. 

1.  Analytics
2. Merchandising for conversions
3. Search & SEO
4. Web 2.0

I’ve got to get back to the show, but later tonight I’ll cover the main points from the keynotes and what I’ve heard and learned.  Looks like it’s going to be a great event.


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